MEMBER ACCOUNT
Terms & Conditions
This operational template must be reviewed and approved by the clinic’s legal adviser before the public registration link is advertised.
Policy version: 2026-07-26
1. Member account
The member portal lets clients manage profile information, appointment requests, communications and selected services. Account details must be accurate and kept up to date.
2. Appointment requests
Selecting a date and time creates an appointment request unless the portal clearly shows confirmation. The clinic may contact the member to confirm, change or cancel a requested appointment.
3. Medical consultation
Website content, prices and automated suitability questions do not replace an individual consultation. Final treatment suitability, product choice, dose and price are confirmed by the clinic.
4. Account security
Members are responsible for protecting their password and reporting suspected unauthorized access. The clinic may suspend an account to protect the member or the service.
5. Acceptable use
Members must not misuse the portal, impersonate another person, submit unlawful material, interfere with security controls or attempt to access another person’s information.
6. Changes and availability
The clinic may update portal functions, policies and operating hours. Material policy changes should be presented for renewed acceptance where appropriate.
7. Contact
Questions about these terms should be sent through the clinic’s published contact channels before creating or using an account.